When enjoying video games with adults is your job, your mind naturally seems to be for tactics to make every thing enjoyable. (Why simply go get the mail when you may 25-yard-dash it together with your 5-year-old??) FUN turns into a compulsion, irrespective of how commonplace the duty.
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That’s why I couldn’t go away well-enough alone once I was confronted with making a post-workshop survey.
When a bunch of individuals have simply spent three hours laughing, throwing issues, and creating a bizarre co-dependence on sticky notes, actually WHY ought to they be confronted with run-of-the-mill Q&As simply because I must understand how the entire thing went for them?
That’s like taking a journey on a spaceship after which being pressured to return to Earth. Which is… inevitable. However can’t the return journey be slightly enjoyable, too?
This was my thought as I used to be prepping to steer a current Firefly OK2Play workshop.
Publish-workshop surveys are non-negotiable. Like most workshop leaders, surveys assist me constantly enhance Firefly’s choices and ensure we’re delivering on all the guarantees we made main as much as the occasion. Since certainly one of our claims at Firefly is to be “100% Boring-free,” a normal survey appeared prefer it was already a violation of our pledge. Plus, the workshop itself is about creativity and innovation; not making the trouble to use these ideas to each nook of the content material felt… lazy.
Even when “100% enjoyable” isn’t certainly one of your workshop’s central guarantees, it’s price taking the time to reevaluate your post-workshop survey to ensure you’re delivering one of the best consumer expertise potential. Right here’s hoping the beneath survey may spark some concepts for you about how one can higher match your closing questions with the theme of your workshop—and go away individuals with an incredible impression of your providing from begin to end.
Our Publish-workshop Survey Makeover
Surveying doesn’t should be a medical train. Working in experiential industries has proven me there are a bajillion methods to assemble and course of data, lots of which might be utilized to surveys.
That is my first crack at enjoying with the idea, so future goofy iterations are certain to observe!
Alternate options To Numerical Ranking Scales
The survey wasn’t non-obligatory, however the least I can do is make the time individuals spend on it attention-grabbing. As an alternative of asking everybody to fee my workshop by selecting a quantity from a 1-10 ranking scale and name it a day, I got here up with these enjoyable variations that may nonetheless inform me the way it went for them:
Give the circle a face that sums up how you are feeling in regards to the workshop as we speak.
On its most elementary stage, that is merely an attention-grabbing solution to fee an expertise. However the circle additionally ties into an train we typically use in our workshop referred to as “30 Circles,” taken from an organization referred to as IDEO.
The thought is to present individuals a bit of paper with 30 clean circles on it and three minutes to show these circles into as many footage as they’ll consider—balls, smiley faces, cookies, and many others. Basically, you’re making an attempt to assist them get within the move of shortly creating concepts which can be totally different and distinct (ideas referred to as fluidity and flexibility).
Whether or not we’ve run that exercise on this workshop or not, that is nonetheless a extra enjoyable solution to fee their expertise in comparison with a normal 1-10 ranking scale. The face they find yourself drawing tells me every thing I must know.
Join the dots in numerical order till you attain the quantity that represents how superior every thing was for you.
Certainly one of this explicit workshop’s themes was that “every thing is superior,” so this request for an awesomeness ranking makes good sense.
As an alternative of circling a quantity between one and ten, contributors join the dots to precise their ranking. (In case you may’t inform, the best ranking makes a coronary heart form!) They’re nonetheless fulfilling a job, they’re simply doing it in a whimsical method.
Would you suggest this workshop to another person? Circle the suitable unicorn beneath.
Nothing a lot to elucidate right here aside from to say unicorns make every thing extra enjoyable.
The final three questions…
Because it’s invaluable to have a bit extra data than hearts and unicorns alone can categorical, I do embody three reflective questions. Be aware that they concentrate on specifics and never generalities. Most individuals can solely maintain two or three issues freshly of their thoughts, so I’m in search of these issues that stood out to them to assist me perceive what they pulled out of the day.
Lastly, there’s a QR code that hyperlinks to a overview web site.
Do surveys actually need to be enjoyable?
You is likely to be questioning… James, is all this actually obligatory?
In my thoughts the query ought to be: Why wouldn’t you make it enjoyable?
The one good reply I can consider to that final query is as a result of it’s much less effort. Anybody can do the naked minimal, which is to place 5 commonplace questions on a bit of paper. Admittedly, it does take time to consider new methods to design a survey.
With regard to the primary query, I used to be impressed to do extra partly by the ebook Unreasonable Hospitality by Will Guidara (which I extremely suggest). In Guidara’s view, “service is black and white, whereas hospitality is coloration.” The ebook follows his objective to rework a struggling brasserie into among the best eating places on the earth by turning atypical transactions into extraordinary experiences.
Taking a look at it from that perspective, merely writing 5 commonplace survey questions is black and white. Going the additional mile to make the survey expertise nice is coloration.
My private objective in doing this was to make the survey portion of the day enjoyable and inventive, like the remainder of the workshop. Placing a smile on somebody’s face is ALWAYS an admirable objective, it doesn’t matter what your workshop is about.
However the way in which you ask your questions ought to assist reinforce the message of the workshop not directly. In case your workshop is on storytelling, you could possibly ask contributors to precise their emotions in regards to the session within the type of the final sentence of a narrative. Or if it has to do with psychological well being at work, you could possibly ask them to precise their emotions post-workshop by coloring in a picture utilizing preselected colours that point out sure moods.
Go loopy—it’s your survey! I simply occur to like unicorns.
Doesn’t everybody?
Dying for a day of enjoyable that features the added bonus of certainly one of our post-workshop surveys? Join certainly one of our Coaching & Workshop periods!